Samsung Washer error codes

David Smith

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Understanding Samsung Washer Error Codes

In the realm of laundry appliances, Samsung has established itself as a reputable brand, offering a diverse range of washing machines catering to various needs and preferences. However, like any sophisticated piece of technology, Samsung washers are not immune to occasional glitches or malfunctions. Understanding Samsung washer error codes is crucial for troubleshooting and resolving issues promptly, ensuring your laundry routine remains uninterrupted.

samsung washer error code
samsung washer error code
Error Code Description
1E or 1C Water level sensor issue
3E or 3C Motor malfunction
4E or 4C Water supply problem
5E, 5C, E2, or SE Drainage issue
HE, HC, or CE Temperature sensor error
UE, E4, or Ub Unbalanced load during spin cycle
dE, dE1, Ed, dC, DC1, or DC Door not closed properly
AE, AC, AC6, or 13E Internal communication error
LC or LC1 Drain hose malfunction
SUD, 5UD, or 5D Excessive foam in the drum
Leakage or foam Leaks or excessive foam in the detergent drawer
Error without code Various issues without specific error code

Understanding Samsung Washer Error Codes

Samsung washers typically utilize a standardized set of error codes to communicate malfunctions or problems to users. These error codes can manifest as alphanumeric combinations or flashing LED patterns, depending on the model and generation of the washer. While the core functionality remains consistent across different models, the specific error indicators may vary.


Here’s a comprehensive breakdown of some common Samsung washer error codes:

Error Code Description Troubleshooting
5E (SE) The system fails to drain dirty water within the required time Check for obstructions in the drain hose or pump<br>- Inspect wiring and contacts for damage<br>- Verify the integrity of the drain pump<br>- Diagnose and replace faulty components such as the water level switch or controller
H1, H2 The water in the tub is not heated properly – Ensure adequate mains voltage<br>- Check wiring and connectors<br>- Replace faulty temperature sensor or heating element<br>- Investigate potential electronics malfunction
DE (DC) Controller detects issues with door closure – Ensure the door is tightly closed<br>- Check for obstructions preventing proper closure<br>- Diagnose and repair or replace faulty components within the locking assembly
4E (ЧЕ) Water intake problems – Verify water source and pressure<br>- Inspect inlet valve and associated components<br>- Check door closure
SUd (5d) Excessive suds during the washing cycle – Use appropriate detergent<br>- Adjust detergent quantity<br>- Address poor water drainage
UE Drum imbalance or incorrect positioning – Check laundry load for balance<br>- Ensure proper positioning of laundry in the tub<br>- Verify horizontal alignment of the washer

Common Causes and Solutions

Samsung washer error codes can stem from various underlying issues, ranging from simple user oversights to complex mechanical or electrical failures. Here’s a breakdown of common causes and solutions associated with these error codes:

1. Samsung Error 1E or 1C: Water Level Sensor Issue

  • Check Water Supply: Ensure proper water supply connection.
  • Inspect Hose: Look for kinks or blockages in the supply hose.
  • Restart: Try turning the machine off and on again.

2. Samsung Error 3E or 3C: Motor Malfunction

  • Test Socket: Verify if the socket is functional.
  • Reduce Load: If overloaded, remove some laundry.
  • Reset: Unplug for 30 minutes and restart.

3. Samsung Error 4E or 4C: Water Supply Problem

  • Check Water Supply: Ensure the faucet is open and hose is unobstructed.
  • Inspect Hose: Look for kinks or blockages.
  • Thaw Frozen Pipe: If in a cold environment, thaw frozen pipes.

4. Samsung Error 5E, 5C, E2, or SE: Drainage Issue

  • Unclog Drain: Check for blockages in the drain and hose.
  • Thaw Frozen Hose: If in a cold environment, thaw frozen hoses.

5. Samsung Error HE, HC, or CE: Temperature Sensor Error

  • Cool Down: Allow the machine to cool for 30 minutes.
  • Reset: Unplug for 30 minutes and restart.

6. Samsung Error UE, E4, or Ub: Unbalanced Load

  • Balance Load: Ensure the machine is on a stable surface and laundry is evenly distributed.

7. Samsung Error dE, dE1, Ed, dC, DC1, or DC: Door Issue

  • Close Door Properly: Check for obstructions and close the door securely.

8. Samsung Error AE, AC, AC6, or 13E: Internal Communication Error

  • Reset: Unplug for a few minutes and restart.

9. Samsung Error LC or LC1: Drain Hose Issue

  • Check Hose: Ensure the hose is not blocked and positioned correctly.

10. Samsung Error SUD, 5UD, or 5D: Excessive Foam

  • Reduce Foam: Use less detergent and run a cleaning cycle.

11. Leaking Washing Machine or Excessive Foam

  • Recalibrate: Level the machine and adjust detergent strength.

12. Error without a Code

  • Contact Support: Seek assistance from Samsung customer service.

13. Problem Not Solved?

  • Reset: Unplug for 30 minutes and restart. If persisting, contact customer service.

Tips and Tricks

Now that we’ve decoded the error codes, let’s explore some troubleshooting tips and tricks to help you resolve these issues like a pro.

Tip 1: Check for Obstructions

Sometimes, a simple obstruction can trigger an error code. Check for any items stuck in the door or obstructing the drum’s movement. Clear any obstructions and restart the cycle.

Tip 2: Ensure Proper Installation

Improper installation can lead to water leaks or unbalanced loads, triggering error codes. Ensure that your washer is installed correctly, with level flooring and properly connected hoses.

Tip 3: Use the Right Detergent

Using the wrong detergent or excessive amounts can cause excessive suds, leading to error codes like Sud (F70). Use HE detergent as recommended by Samsung, and follow dosing instructions carefully.

Tip 4: Regular Maintenance

Perform regular maintenance tasks such as cleaning the drum, filter, and detergent dispenser to prevent issues like clogs or sensor failures.

Tip 5: Professional Assistance

If all else fails, don’t hesitate to seek professional assistance. Samsung-certified technicians have the expertise and tools to diagnose and repair complex issues quickly and efficiently.

Frequently Asked Questions (FAQs)

  1. What should I do if my Samsung washer displays error code 5E (SE)?
    • Check for drain obstructions, inspect wiring, and verify pump functionality. Replace faulty components if necessary.
  2. How can I troubleshoot heating issues indicated by error codes H1 and H2?
    • Ensure proper voltage, inspect wiring, and replace faulty temperature sensors or heating elements.
  3. My Samsung washer keeps displaying error code DE (DC). What should I check?
    • Ensure the door is tightly closed and free from obstructions. Diagnose and repair or replace faulty locking assembly components.
  4. What are the common causes of error code 4E (ЧЕ) indicating water intake problems?
    • Check water source and pressure, inspect inlet valve, and ensure proper door closure.
  5. How do I address excessive suds indicated by error code SUd (5d)?
    • Use appropriate detergent, adjust detergent quantity, and ensure proper water drainage.
  6. What should I do if my Samsung washer shows error code UE due to drum imbalance?
    • Balance laundry load, ensure proper positioning, and diagnose and repair mechanical issues.
  7. Can low mains voltage cause error codes H1 and H2 related to heating problems?
    • Yes, low mains voltage can impact heating performance and trigger these error codes.
  8. How often should I check the drain hose and pump for obstructions to prevent error code 5E (SE)?
  9. Is it possible to repair the locking assembly myself if error code DE (DC) appears?
    • While some repairs may be feasible for DIY enthusiasts, complex issues may require professional intervention.
  10. What steps can I take to minimize the occurrence of error codes in my Samsung washer?
    • Perform routine maintenance, follow manufacturer guidelines for detergent usage, and address any issues promptly to prevent escalation.


Understanding Samsung washer error codes is essential for effectively diagnosing and resolving issues that may arise during laundry cycles. By familiarizing yourself with these error indicators and their associated troubleshooting steps, you can ensure smooth operation and prolonged lifespan for your Samsung washing machine.

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